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Terms & Conditions

Terms & Conditions

X Three Surveillance Ltd

Manchesters Trusted Private Investigator

Terms & Conditions



Throughout our terms and conditions you will find that ‘You’ refers to all clients of X Three Surveillance Ltd, regardless of whether you are a person or company. The terms ‘us’, ‘we’, ‘our investigators’ and ‘our detectives’ refers to the team here at X Three Surveillance Ltd and X Three Surveillance Ltd as a whole.

X Three Surveillance Ltd Services

Here at X Three Surveillance Ltd we shall provide the service(s) that the client requires, in accordance to all and any instructions given verbally or in writing.

These services will begin and end as and when both parties agree and all services will be completed in the shortest possible time, in the most efficient manner and supported by the appropriate report and / or proof and evidence if required and available.

You will pay X Three Surveillance Ltd for their time on the operation or project, regardless of the outcome. However, X Three Surveillance Ltd and our detectives will always endeavour to produce a positive result for the client.

X Three Surveillance Ltd Rental Agreement

When renting vehicle tracker(s) from X Three Surveillance Ltd you agree to keep the information of the device and its location solely between you and us, any breach in the device(s) details or its location will cancel your hire agreement immediately and X Three Surveillance Ltd will take appropriate steps to retrieve the device with or without your knowledge. If the device is taken off by a third party, tampered with,  damaged, destroyed or held by a person or authorities then you agree to pay £1000 in costs to replace the device and pay for subscription fees.

X Three Surveillance Ltd Payment

As a client you will be invoiced by X Three Surveillance Ltd prior to the commencement of any service(s). The price you will be invoiced will be agreed by both the client and company in writing and full payment of the invoice must be received before any investigations begin.

X Three Surveillance Ltd Cancellation Policy

If the client chooses to cancel the investigation at any time this must be done in writing 48 hours before the investigation or service(s) begin. If the cancellation is required after this time, or notice received after this time the client is required to pay for the service(s) already booked including any and all costs incurred by X Three Surveillance Ltd.

Liability of X Three Surveillance Ltd

Our detectives and team at X Three Surveillance Ltd shall not be held liable for the loss and / or damages sustained by the client, no matter what the cause. X Three Surveillance Ltd shall also not be held liable for any loss / damage sustained by the client as a result of any acts, errors or omissions by X Three Surveillance Ltd or our employees. If a client chooses to place reliance on the information provided by X Three Surveillance Ltd and our investigators we shall not held liable for any loss or damage that the client sustains.


X Three Surveillance Ltd will always act within the law and although we are not required to do so we use the guidelines set out in The Regulation of Investigatory Powers Act 2000 (RIPA) as guidance.

When choosing to work with X Three Surveillance Ltd the client agrees that he or she is solely responsible for complying with any taxes, laws and tariffs applicable. Further to this the client will defend and protect X Three Surveillance Ltd, its employees, sub-contractors and agents from any claims, suits, taxes, fines, tariffs, penalties or failure to comply with any such laws, taxes and tariffs while working for the client.


As X Three Surveillance is a small local business we sometimes hire sub-contractors to help in our investigations, you will not be informed about the use of sub-contractors unless you ask. Upon request, the full details of the sub-contractor will be given to you along with the work they carried out.

NOTE; We do not blindly sub-contract to anyone, our sub-contractors will all be highly trained, vetted, will have the appropriate kit and equipment, they will have insurance and will be registered with the Information Commissioners office as Data Controllers.

Client Confidentiality

The agents, representatives and X Three Surveillance Ltd as a whole will never disclose any client information without being served the proper legal instrument that X Three Surveillance Ltd must legally comply with, unless the client has requested in writing that they wish us to release the information to a third party.

If there is no such instrument and the client has not given their authority to release the information then the information will not be given. X Three Surveillance Ltd considers all materials of our clients as highly confidential and all information will be kept and stored in accordance to UK Data Protection Laws as set out by the Information Commissioners Office.

Our Details

The full name of our company is X Three Surveillance Ltd

We are registered in England and Wales under Registration Number 9766620

Our registered address is Unit 2 Hurstfield Business Centre, Hurst Rd, Stockport, SK57BB

X Three Surveillance Ltd also trades as X Three Private Investigators – Click here to be taken to X three Private Investigators website.

X Three Surveillance Ltd also trades as Private Investigator Sale – Click here to be taken to Private Investigator Sale website.


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